Insight Customer Experience for Cisco software

Insight Customer Experience (ICE), Insight’s white-glove offering for Cisco® enterprise agreements, maximizes the value of your software investment.

Let’s do big things together.

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Meet Insight at Cisco Live – Booth #4219

Join Insight on the World of Solutions Expo Floor, where subject matter experts will be on-site to discuss modern infrastructure solutions that meet future demands.

Join our June 10 session at 12:30 PT: Unlocking Competitive Advantage with Insight

Learn how Insight and Cisco deliver scalable, secure networking solutions that drive innovation and operational agility.

Explore Insight’s Partner Ecosystem at Cisco Live

Register for a dedicated, guided tour to experience cutting-edge infrastructure solutions from Insight’s network of Cisco Live partners. You’ll discover innovative technologies that can optimize your business operations, improve efficiency, and enhance performance, all while learning about the latest trends in digital transformation.

Register now

Unlock the full potential of your software.

Insight offers Insight Customer Experience (ICE) across the entire Cisco software portfolio. Whether you’re adding new products or renewing existing ones, we’ll help you drive better business outcomes with the following solutions:

Cisco DNA

Get routing, switching and wireless products that grow alongside your network.

Data center

Support your workloads today and in the future with Cisco data center solutions.

Collaboration

Facilitate more effective communication with virtual meeting and calling software.

Security

Choose from a wide array of protection options that safeguard your vital data.

Cisco Success Tracks enabled by CX Cloud

Success Tracks are all-in-one packaged lifecycle and support services designed to help customers quickly adopt and realize the full value of their Cisco technologies. By leveraging the CX Cloud, customers are digitally connecting to Cisco and partner expertise, insights, learning, and access to embedded Cisco Solution Support.

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An extension of your team

With ICE, we bring our expertise to every step of your licensing experience. Your customer success manager and adoption consultant leverage extensive knowledge of your organization to create an enterprise agreement that brings you closer to realizing your business initiatives.

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Benefits beyond the bottom line

Our ICE offering delivers more than just cost savings. Along with a lower total cost of ownership and more predictable expenses, we'll help you take advantage of streamlined license management, enhanced software support and an improved ability to stay ahead of technological change.

Our team

Amanda Dalzell

Amanda Dalzell

Cisco Software and Customer Success Leader

Jennifer Tilton

Jennifer Tilton

Cisco Software Sales and Marketing Manager

Andy Mitchell

Andy Mitchell

Customer Success Manager

Chris Hooten

Chris Hooten

Collab Specialist / Customer Success Manager

Rob Inman

Rob Inman

Customer Success Manager

Tony Mai

Anthony Mai

Business Development Manager - Success Tracks